Privacy Policy
This Privacy Policy explains what personal data we collect when you use this website and its services (the "Service"), why we collect it and what rights you have.
1. Data we collect
- Account data: your email address, name and password (stored only as a secure hash)
- Security data: two-factor authentication settings, login attempts and session tokens
- Exchange data you add: exchange API keys (stored encrypted), watchlists and synchronized balances
- Technical data: IP address, browser type and basic usage logs needed to operate and protect the Service
2. Why we use it
- To create and manage your account and keep it secure
- To provide the features you use, such as watchlists and balance tracking
- To prevent abuse, fraud and attacks, for example by rate limiting
- To comply with legal obligations
3. Sharing
We do not sell your personal data. We share it only with infrastructure providers that help us run the Service, with exchanges when you explicitly connect your account to them, or when required by law.
4. Retention
We keep account data while your account is active. Security logs and technical data are kept only as long as needed for their purpose. You can ask us to delete your account at any time.
5. Security
We use encryption for sensitive data such as exchange API keys, hashed passwords and access controls. No system is completely secure, so please use a strong password and enable two-factor authentication.
6. Your rights
Depending on where you live, you may have the right to access, correct, delete or export your data and to object to certain processing. To exercise these rights, contact us using the details below.
7. Cookies
We use cookies that are necessary to keep you signed in and to remember your preferences. See our Cookie Policy for details.
8. Changes
We may update this policy. The latest version is always available on this page.
9. Contact
Privacy questions can be sent via WhatsApp to 0850 308 03 35 or via Telegram to @cryptocortexbot.